Terms of Service

1. Acceptance of Terms

By accessing or using the website quixeralvik.world ("Site") and the services of Fiventa ("we", "our", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of the modified Terms. We recommend that you review these Terms periodically.

2. Description of Services

We provide information about and sell dietary supplements under the brand Fiventa. Our products are intended to complement a balanced diet and healthy lifestyle. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition or take medication, consult your healthcare professional before using our products.

We make no therapeutic or medical claims about our products beyond what is permitted by applicable law.

3. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use our services. By using the Site, you represent and warrant that you meet these requirements. If you are using the Site on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

4. Orders and Payment

By placing an order through our Site, you make an offer to purchase the products at the price and terms stated. We reserve the right to accept or decline any order at our discretion. Order acceptance is confirmed when we send you an order confirmation email.

Payment terms are as displayed at checkout. All prices are in Australian Dollars (AUD) unless otherwise stated and include GST where applicable. Payment must be received before we process and ship your order. We accept major credit cards and other payment methods as shown on the Site.

We use secure payment processors. We do not store your full payment card details on our servers.

5. Product Information and Availability

We strive to provide accurate product descriptions, images, and information. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current. Product images are for illustration purposes and may vary from the actual product in colour or packaging.

We reserve the right to limit quantities and to discontinue products at any time. If a product becomes unavailable after you have placed an order, we will notify you and offer a refund or alternative where appropriate.

6. Shipping and Delivery

Shipping times and costs are displayed at checkout. We are not responsible for delays caused by customs, weather, or third-party carriers. Risk of loss and title pass to you upon delivery to the carrier. For international orders, you may be responsible for import duties and taxes.

7. User Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorised access to our systems, networks, or data
• Interfere with or disrupt the proper functioning of the Site
• Use automated means (e.g. bots, scrapers) to access the Site without our permission
• Transmit viruses, malware, or other harmful code
• Impersonate another person or entity

We may suspend or terminate your access to the Site if we believe you have violated these Terms.

8. Intellectual Property

All content on the Site, including text, images, logos, graphics, designs, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from our content without our express written consent.

9. Disclaimer of Warranties

The Site and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, including loss of profits, data, or goodwill. Our total liability for any claim arising from or related to these Terms or the Site shall not exceed the amount you paid for the relevant product or service in the twelve months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless Fiventa, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria. If any provision of these Terms is found to be invalid, the remaining provisions shall continue in full force and effect.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent permitted by law.